Hospitality Rising: Global Challenges, Local Solutions
IN THIS FIRST-OF-ITS-KIND GLOBAL INSIGHTS REPORT, WE BRING TOGETHER STORIES FROM ACROSS THE GLOBE TO SHOW THAT REAL CHANGE IS ALREADY HAPPENING, IN BIG WAYS AND SMALL, IN HOSPITALITY BUSINESSES OF ALL TYPES AND IN ALL CLIMATES AND CULTURES.
Our work at The SRA connects us with hospitality businesses of all shapes and sizes around the globe. With restaurants, hotels, bars, universities, caterers, cafés, train networks, airport lounges and even cinemas in 43 countries and territories using the Food Made Good Standard, we have access to a wealth of stories from the entire breadth of the sector.
Because we speak to chefs, operators and sustainability managers every day, we know that real change is already happening in hospitality businesses everywhere, in ways both big and small. Foodservice businesses of all kinds — restaurants, caterers, hotel groups and beyond — are proving that practical, measurable, scalable solutions already exist and, most importantly, proving that these actions can be profitable, reputation building and essential for survival in the choppy waters of this industry.
That’s why we’ve named this report Hospitality Rising in a moment when news of our industry feels overwhelmingly negative — because we believe it is more important than ever to showcase the rising tide. This is just the beginning of a powerful movement that will reshape the hospitality sector and help to change the world for the better.
Hospitality Rising is a snapshot of where the sector stands today. In collating creative and impactful initiatives, It’s our hope that hospitality operators take inspiration from this report, spotting new opportunities for change within their own operations and finding ways to better their impact on both people and planet.
THREE VOLUMES OF INSPIRING STORIES
Hospitality Rising is published as a three-volume series that mirrors the pillars of the Food Made Good Framework: Sourcing, Society and Environment.
Read on to learn to expect from each volume and to download all three.
VOLUME I: PLATE
Plate explores how operators can move from passive buyers to active system-shapers. By consciously making procurement choices that protect the environment, support natural ecosystems and ensure fair treatment of everyone involved at every stage from field, forest or fleet to fork, the hospitality sector can actively build a better food future for all of us. In supporting responsible suppliers and being diligent about how their ingredients are grown, caught or produced, and by whom, businesses are embedding resilience at every level — not only within their own operations and throughout their supply chains, but upstream across the food system itself.
VOLUME II: PEOPLE
People looks at the relevance of social sustainability for foodservice. More than any other sector, people sit at the very heart of what makes hospitality special. This volume explores the numerous ways in which our industry interacts with and impacts society and culture, from providing our customers with access to good, nutritious food to building a sector that protects and champions its workforce, ensuring that employees can grow and thrive in the long term. Finally, it explores how restaurants and other food spaces can support and nourish their communities in tangible and important ways, illustrating that the real value of our industry goes far beyond what is on the plate.
VOLUME III: PLANET
Planet focuses on environmental impact. Hospitality sits on the front line of environmental risk, exposed to climate volatility, water stress, fragile supply chains and uneven waste infrastructure. At the same time, the sector itself has an enormous environmental impact, giving operators the power to help shape their own future by adopting better, smarter practices. In this volume, you’ll learn why long-term resilience now depends on site-level decisions. Water security, waste, biodiversity, data and design choices determine whether hospitality merely reduces environmental impacts or goes further, actively restoring the ecosystems it relies on to ensure a secure future for the sector.
