Our team

WHO WE ARE
We share knowledge, inspire change, learn from others and empower people to make better food choices
Our global team comes to sustainability from a variety of perspectives, drawing from backgrounds including hospitality, education, project management, communications, journalism, policy and supply chain. We are united by a belief in the powerful role that eating out can play in shaping a better food system.
Our team
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Juliane Caillouette Noble
MANAGING DIRECTOR
Juliane is focused on growing the impact of Food Made Good around the world. With a background in nutrition and a love of good food, her career has been deeply engaged in global food policy issues ranging from sustainable farming, urban growing, food education and school food systems. Juliane has designed food education tools and resources for teachers, has developed local and global campaigns, and served as a member of the All Party Parliamentary Group for School Food in the UK.
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Jackie Freeman
Finance Director
Jackie is a Chartered Accountant with several years' experience working in the hospitality industry, previously the Finance Director of PizzaExpress for over 10 years. She is a commercial thinker and brings together her experiences of finance and other core functions to drive business performance. Jackie supports our team in identifying ways to improve effectiveness and growth.
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Martina Dell
Head of Projects & Consultancy
Martina leads on shared value propositions, delivering impactful projects with bespoke objectives. She has spent time working within policy at the European Commission and WHO as well as with industry in-house at a large global restaurant brand and consulting externally. With a BSc in Global Public Health, Nutrition & Food Policy further strengthened by a MSc in Integrated Food Studies, she champions applying a systems thinking approach to problem solving. Her belief is that the challenges we face are complex so the solutions must also be considered holistically.
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Karen Finnerty
Communications Director APAC
Karen heads up the SRA's communications function in APAC covering the following territories: Hong Kong, Singapore, Taiwan and Japan. With 13 years experience in PR and communications, Karen has worked in Ireland, the UK and Hong Kong in agency and in-house roles with a variety of consumer and hospitality brands. Specialising in strategy development and implementation, brand positioning and advocacy, Karen most recently ran a regional hospitality and luxury lifestyle PR agency in Hong Kong.
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Julia Holiday
Global Certification Lead
Julia manages the Food Made Good Standard, the SRA’s signature tool to measure and drive sustainability in the hospitality sector. Julia has built her career in food and sustainability, first selling chocolate in London’s Borough Market, before moving on to UK food waste charity FareShare and then onto B Corp certified chocolate manufacturer Valrhona, where she worked for 8 years as Sustainability Project Manager.
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Agatha Georgiou
HEAD OF FINANCE & OPERATIONS
Agatha has a BSc in Marine Geography and MSc in Marine Ecology & Environmental Management. She is also a qualified BSAC Diving Instructor and after her studies did a lot of postgraduate research in Scotland and abroad in Egypt and Greece focusing on marine sustainability. When returning home to her London roots, she began working in an Accountancy Firm for a number of years, which naturally led her to working at the Sustainable Restaurant Association within Finance and Operations, blending both worlds.
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Jocelyn Doyle
Marketing & Communications Lead
Jocelyn leads our UK Comms team and is responsible for managing our content strategy, growing our audience and building our global reputation. Jocelyn holds a BSc in Hospitality Management and an MSc in Food Culture & Communications, and is a member of the Irish Food Writers’ Guild. Her background includes on-the-ground F&B experience; a decade of food writing, editing and publishing; content creation for some of Ireland’s biggest food brands; and developing the content marketing strategy for a suite of menu management and carbon tracking software.
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Isabel Martin
Senior Project Manager
Isabel works across a range of international projects and partnerships, helping to grow the SRA’s network globally. Isabel has a background in sustainability consulting and has been at the SRA for 7 years where she works with clients such as The World’s 50 Best, San Pellegrino and Pernod Ricard, as well as with our global partners to help bring the Food Made Good Standard to restaurants internationally.
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Molly McDonald
Project Manager: North America
Molly is The SRA's arm in North America, working to increase the visibility of the Food Made Good Standard across Canada, the US, and Mexico. She brings an extensive background in hospitality, including as an independent restaurant partner and as well as several years as part of a global hotel brand.
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Laurence Hamdan
Sustainability Consultant
Laurence supports businesses to complete their Food Made Good Standard and works with them on bespoke projects designed around strategy and company targets. Laurence has expanded his knowledge base in a several sectors (chemistry, sales, logistics) but has worked in food since a young age and still loves being in the kitchen. He ties this all in to deliver the community events that The SRA holds throughout the year.
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Sophie Guilbert
Partnerships Manager Asia
Sophie works on building relationships with Chefs and Restaurants across Asia as part of The SRA strategic partnership with HSBC. She started her career in Malaysia in 2016 where she worked at the Majestic Hotel Kuala Lumpur within the Project team. She then moved to Hong Kong and began her relationship with Food Made Good as a member when she worked for the sustainable water brand Nordaq as a Business Development Manager. Continuing her journey in Asia, she recently moved to Vietnam.
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Kim Machipisa
COMMUNICATIONS MANAGER
Kim manages The SRA’s global communications and brand, ensuring that our story is effectively told across the globe. He has multidisciplinary experience in international marketing, NGO communications, hospitality sales & comms, and holds an MSc in International Development from University of Bristol. Kim is committed to furthering progressive action toward sustainable food systems through the Food Made Good Standard.
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Lindsay Conway
Sustainability Auditor
Lindsay processes and audits the Food Made Good ratings and manages the online Food Made Good Community. Lindsay recently graduated from Heriot-Watt with an MSc in International Business Management with a concentration in sustainability. Lindsay has a background in private insurance and started her career in sustainability working as a sustainability consultant for a London firm.
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Ellie Harrison
Senior Sustainability Consultant
Ellie is a University of Bristol (BSC in Geographical Sciences) and Forum for the Future (School of System Change) alum. She became employee #1 at allplants in 2016 where she built the logistics, procurement and sustainability functions and strategies from scratch. In 2021, Ellie graduated from the Forum for the Future's School of System Change (6 month part-time course). The following year, she carried out allplant's first carbon footprint and subsequent impact report. Ellie is now working at The SRA as a Senior Sustainability Consultant, delivering impactful projects with bespoke objectives for a range of food businesses.
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Hannah Macey
Digital Communications Manager
From ideation to execution, Hannah takes charge of driving the direction of our digital channels, ensuring cohesive and impactful messaging across all our owned platforms to effectively engage key audiences. Hannah's background lies in managing PR accounts for some of London's top chefs and restaurateurs, and for the past few years, she has overseen the complete marketing mix for Chinatown London. Passionate about global travel and exploring diverse cuisines, Hannah is always on the lookout for uncovering tucked-away eateries to indulge in the world's best culinary delights.
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Montserrat del Castillo Hernandez
Sustainability Auditor
Montse worked in hospitality for 15 years before making her switch to The SRA, where she audits the Food Made Good Standard submissions. She has mostly worked leading bakeries, including her own, and has specialised in vegan and gluten-free cakes. Montse also holds an MA in Anthropology of Food from SOAS, where she focused in identity negotiation through food choices.