The Sustainable Restaurant Association is a not for profit membership organisation helping restaurants become more sustainable and diners make more sustainable choices when dining out. Our members include a broad range of foodservice providers and suppliers, including neighborhood favourites, high street chains, pubs, workplace canteens to Michelin-starred fine dining restaurants. The Community Manager plays an essential role within the Membership Team to ensure membership services are delivered to our vibrant community of food service providers and suppliers. You will make the community a thriving place that delivers value to members and change in the food service sector across SRA’s 10 key area framework and beyond.
The membership team at the SRA is focused on two simple goals: working with as many of our members as possible and creating measurable change in their businesses. We help our member restaurants source food more sustainably, manage resources more efficiently and work more closely with their community. You’ll focus on driving engagement with the online community, and ensure our members benefit from the resources and services available. You will know the hospitality industry well, and be a strong relationship builder. You will proactively engage with member businesses both online and offline, establishing rapport with our main contacts to ensure annual renewal of membership. You will be a day to day contact for members, as well as the ‘voice’ of the community within the internal team. Your conclusions from daily communication with members will help to develop our membership product. The key focus of engaging members is to empower people to drive change and to deliver on collective impact targets. You will understand the challenges facing the food system, and will be ambitious in your articulation of the solutions. You are passionate about helping people understand the positive impact that we can have on the planet through the food we choose to put on our plates, and you are interested in sharing knowledge, ideas, resources and solutions.